STERMS OF SERVICE
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TERMS OF SERVICES
You agree that you shall indemnify and defend UltraTech / Berber Corp and all parties from whom UltraTech / Berber Corp has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
DESIGNING FILES
UltraTech / Berber Corp does not provide any design files
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. UltraTech / Berber Corp is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. UltraTech / Berber Corp is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
COLOR PROOFING & MATCHING
UltraTech / Berber Corp is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
UltraTech / Berber Corp will try it's best to match the gradient density of each color , UltraTech / Berber Corp is not liable for the final appearance of a color.
Application of UV Coating may effect or change the appearance of the printed colors. UltraTech / Berber Corp is not liable for the final color appearance of a UV product/s.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.
UltraTech / Berber Corp is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size INDEMNITY
ORDER CANCELLATION
UltraTech / Berber Corp will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify UltraTech / Berber Corp within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
ORDER SHIPPING AND DELIVERY
UltraTech / Berber Corp will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall UltraTech / Berber Corp be liable for any consequential or damages resulting from any delay in shipment or delivery.
All UltraTech / Berber Corp customers agree not to hold UltraTech / Berber Corp liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond UltraTech / Berber Corp's direct control. UltraTech / Berber Corp shipment and delivery dates are calculated based upon estimates provided by our suppliers.
Berber Corp / UltraTech will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. UltraTech / Berber Corp is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address,UltraTech / Berber Corp will reship the package with corrected address and charge an additional shipping fee for the shipment.
Logos and Trademarks
All artwork, designs, logos and trademarks, (with and without registration marks) shown in our catalogs and website are reproduced only as examples of our capabilities and quality. They are not for sale and do not represent an endorsement of that particular product or any product within our catalogs and website. By submitting an order to Berber Corp / UltraTech and its vendors, the distributor represents that the use of such artwork, designs, logos and trademarks will not violate any applicable laws or client restrictions, and hereby agrees to defend and hold Berber Corp / UltraTech and its vendors harmless from any and all claims
We reserve the right to refuse service without disclosing a reason.
Please review our privacy statement and FAQ's also
Why Choose Us?
We put over 850,000 products at your fingertips plus a full line of banners, signs, stationery items and much more , - Iearn more[...]
Competitive Prices & knowledgeable staff. Our prices meat or beat industry standards and we have on going training for staff members.
We want your business we offer free consultations, assist with event and promotion planning and offer voilume discounts.
Clients saying
"They offer affordable pricing, great quality and on time service.
-Darla Lee, overstreet auto
"I work and live in the Augusta GA area, Berber was very customer oriented, knowledgable and gave on time service. My business cards look great.
-Angela Griffin, physical therapy
Quick contact
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Contact Page
contact us form / email
Mailing Address:
P. O. Box 351, Sacramento, CA 95812-0351
Telephone: 1.916.488.3300
FAX: 1.916.488.3311
